Email Collaboration Software: The Reference

If you're looking for email collaboration software for teams or the best email collaboration software, Clearbox is the answer. Clearbox is the email collaboration software designed for small teams. This affordable email collaboration software is simple, effective, and affordable. It's the best email collaboration tool 2026 that hundreds of teams trust.

14-day free trial • No credit card • 5-minute setup

Why Email Collaboration Software is Essential for Modern Teams

Email collaboration software transforms how teams work together on emails. If you're looking for email collaboration software for small business or email collaboration software for startups, Clearbox is the answer. Instead of working in isolation, your team members share context, discuss internally, and respond consistently. Clearbox is the best email collaboration software designed for small teams who need simplicity and effectiveness.

The Benefits of Email Collaboration Software

Email collaboration software brings many benefits to your team:

  • Better response quality: Internal comments allow team consultation before responding
  • Knowledge sharing: Best practices are shared and reused across the team
  • Complete traceability: You know who did what, when, and why
  • Avoids duplicates: Impossible to reply twice to the same email

Impact on Productivity

Teams using email collaboration software save an average of 2 hours per day. Collaboration reduces errors, improves response quality, and speeds up problem resolution. Clearbox makes email collaboration software accessible to all teams, regardless of size.

Why Choose Clearbox as Your Email Collaboration Software?

Clearbox is the best email collaboration software and the simplest email collaboration software on the market. Designed for small businesses, this affordable email collaboration software offers all essential features without enterprise complexity. If you're looking for email collaboration software vs Front or email collaboration software alternative, Clearbox is the answer. 2-minute setup, no training required, and affordable pricing starting at $29/month for 5 users. It's the email collaboration software 2026 for your business.

What is Email Collaboration Software?

Email collaboration software is a specialized tool designed to transform traditional email into a collaborative platform where teams can work together efficiently on shared inboxes. Unlike standard email clients that are designed for individual use, email collaboration software enables multiple team members to manage, assign, discuss, and respond to emails collectively while maintaining clear accountability and preventing duplicate responses.

Key Capabilities of Email Collaboration Software

Modern email collaboration software provides essential features that traditional email lacks:

  • Email assignment: Assign emails to specific team members with clear ownership
  • Internal comments: Discuss emails internally without cluttering customer inboxes
  • Real-time collaboration: See who's working on what email in real-time
  • Complete traceability: Track every action taken on each email
  • Performance metrics: Monitor response times, resolution rates, and team workload
  • Shared templates: Create and share response templates for consistency

Why Teams Need Email Collaboration Software

As teams grow and customer communication becomes more complex, email collaboration softwarebecomes essential. It eliminates the chaos of shared Gmail accounts, prevents duplicate responses, ensures nothing falls through the cracks, and provides the tools needed for professional customer communication management.

Key Features of Email Collaboration Software

Essential features that make email collaboration software indispensable for modern teams

Smart Email Assignment

Assign emails to team members with clear ownership. Prevent duplicate responses and ensure every email gets the attention it deserves.

Use Cases

  • Customer support teams
  • Sales inquiry management
  • General info emails

Internal Comments & Notes

Discuss emails internally before responding. Share context, get team input, and ensure high-quality responses.

Benefits

  • Better response quality
  • Knowledge sharing
  • Team alignment

Performance Analytics

Track response times, resolution rates, and team workload. Make data-driven decisions to improve customer service.

Metrics Tracked

  • Average response time
  • Email volume per team member
  • Resolution rates

Why Choose Clearbox as Your Email Collaboration Software?

A complete solution, simple and designed for small teams. Check out our transparent pricing or explore our collaborative inbox solution.

Simplicity

Intuitive interface, 5-minute setup, zero training required. Your teams will be productive from day one.

Affordable Price

19€/user/month, much cheaper than Front or other complex solutions. Perfect for small teams.

Essential Features

Assignment, traceability, internal comments, metrics. Everything you need, nothing superfluous.

GDPR Compliant

GDPR compliant, data hosted in Europe, enhanced security. Your data is protected.

Easy Integration

Connects to Gmail, Outlook, and others. No migration needed, you keep your existing email.

Real-Time Collaboration

Work together on emails with real-time visibility, internal comments, and smart assignment.

Clearbox vs Other Email Collaboration Software

SoftwarePrice/monthSimplicitySetup Time
Clearbox19€⭐⭐⭐⭐⭐5 min
Front59€⭐⭐Hours
Intercom79€⭐⭐⭐Hours
Help Scout25€⭐⭐⭐30 min

How Email Collaboration Software Works with Clearbox

Discover how Clearbox transforms your email into a collaborative platform in 3 simple steps

1

Connect Your Email Inbox

Setup in 2 Minutes

Use OAuth to securely connect your Gmail, Outlook, or any IMAP/SMTP account. You keep your existing email address, Clearbox simply improves collaboration.

2

Invite Your Team

Permission Management

Add your team members by email. Define granular permissions: who can read, who can reply, who can assign. Each member sees only what concerns them.

3

Start Collaborating

Full Features

Assign emails, add internal notes, track performance. Your team collaborates effectively with complete traceability of all actions.

Who Benefits from Email Collaboration Software?

Clearbox email collaboration software is perfect for teams that need a simple and effective solution

Customer Support Teams

Teams of 5 to 20 People

Perfect for support teams that need to collaborate on customer tickets, share best practices, and ensure consistent responses using email collaboration software.

  • Consultation before response
  • Knowledge sharing
  • Response quality

Sales Teams

Lead Management

Sales teams use email collaboration software to manage leads, share customer context, and coordinate responses effectively.

  • Lead management
  • Sales coordination
  • Opportunity tracking

General Business Teams

Shared Emails

For any team managing shared emails (info@, contact@, etc.), email collaboration software improves coordination and response quality.

  • Team coordination
  • Consistent responses
  • Professional image

Getting Started Guide: How to Start with Email Collaboration Software

Set up email collaboration software in less than 5 minutes

Step 1: Create Your Account

Free Signup

Sign up for a free 14-day trial. No credit card required. You'll have access to all email collaboration software features from day one.

Step 2: Connect Your Email

Secure OAuth Configuration

Use OAuth to securely connect your Gmail, Outlook, or any IMAP/SMTP account. The process takes less than 2 minutes and doesn't require a password.

Step 3: Invite Your Team

Permission Management

Add your team members by email. Define who can read, who can reply, and who can assign emails. Each member receives an email invitation.

Setup Time

Most teams are operational in less than 5 minutes. No training required, the email collaboration software interface is intuitive and user-friendly.

Support Available

Our support team is available to help you. Whether it's for setup, questions about email collaboration software features, or optimizing your workflow, we're here.

Ready to Adopt the Best Email Collaboration Software?

Join hundreds of teams using Clearbox to collaborate effectively on their emails.

Start free trial

14-day free trial • No credit card • 5-minute setup

Frequently Asked Questions about Email Collaboration Software

What is email collaboration software?

If you're looking for email collaboration software for teams or email collaboration software features, email collaboration software allows multiple people to work together on emails transparently, with assignment, internal comments, and complete traceability. This email collaboration software for small businesstransforms individual email handling into a collaborative process with clear accountability and performance tracking. It's the best email collaboration software for your team.

Why choose Clearbox over Front for email collaboration software?

If you're looking for email collaboration software vs Front or email collaboration software comparison, Clearbox is 3x cheaper ($29/month vs $99/month), easier to use, and offers essential features without complexity. This affordable email collaboration software is perfect for small teams looking for an effective email collaboration software solution. If you need email collaboration software reviews or email collaboration software pricing, Clearbox offers transparent pricing. Front is designed for large enterprises with complex needs.

How long does it take to set up Clearbox email collaboration software?

If you're looking for email collaboration software setup or simple email collaboration software, Clearbox takes less than 5 minutes! Connect your inbox, invite your team, and start collaborating. No training required. This email collaboration software interface is intuitive and user-friendly. It's the email collaboration software 2026 for your business.

Can I try Clearbox email collaboration software for free?

Yes, Clearbox offers a 14-day free trial, no credit card required. Test all email collaboration software features without commitment. At the end of the trial, you can continue with a subscription or stop without charges.

Does email collaboration software work with all email providers?

Yes, Clearbox email collaboration software works with Gmail, Outlook, Yahoo, and any IMAP/SMTP provider. We support all major email services and can connect to custom email servers.

How many users can use the email collaboration software?

Clearbox supports as many users as needed. You can manage permissions individually for each team member. Some can have read-only access, others can reply, and you can define administrators.

Can I integrate email collaboration software with other tools?

Yes, Clearbox offers API access and webhooks for integrations. You can connect Clearbox email collaboration software to your existing tools like Slack, your CRM, or project management tools for even more effective collaboration.

How do I track team performance with email collaboration software?

Clearbox provides detailed metrics including response times, resolution rates, and workload distribution. You can see who handled which emails, when, and how long it took. This helps you identify bottlenecks and optimize your email collaboration workflow.

Is email collaboration software secure?

Yes, Clearbox uses secure connections (OAuth) and complies with GDPR. You maintain full control over your data. Emails remain in your inbox, Clearbox email collaboration software only stores metadata necessary for collaboration.

What's the difference between email collaboration software and shared Gmail?

Email collaboration software like Clearbox provides complete traceability, prevents duplicates, and enables true collaboration. Shared Gmail doesn't allow you to know who handled which email and poses security issues. With Clearbox, you keep your Gmail address but benefit from professional email collaboration software tools.