If you're looking for how to manage shared inbox effectively, Clearbox is the answer. No more shared inbox management problems. This best shared inbox software for small teams lets you manage your team's emails effectively with complete traceability and optimal collaboration. It's the best shared inbox 2026 for your business.
14-day free trial • No credit card • 5-minute setup
Shared inbox management is one of the biggest challenges for modern teams. Whether you're using shared Gmail, Outlook, or a complex solution like Front, you face the same problems: lost emails, duplicate responses, lack of traceability, and productivity loss.
Studies show that teams waste an average of 2 hours per day managing emails inefficiently. Without a dedicated shared inbox tool, your team members:
Beyond productivity loss, poor shared inbox management has direct consequences on your business:
Many teams still use shared Gmail or complex solutions like Front. These approaches have problems: shared Gmail lacks essential features, while Front is too complex and expensive for small teams. If you're looking for a shared inbox alternative to Front or affordable shared inbox software, Clearbox offers the right balance: simple shared inbox solution, effective, and affordable. It's the best shared inbox for small business.
Managing a shared inbox with Gmail or Outlook poses many challenges. Discover our affordable pricing or learn more about team email management.
No way to know who read, handled, or replied to an email. Emails remain unanswered.
Multiple people reply to the same email simultaneously, creating confusion and a poor image.
All members have access to all emails, with no granular access control or audit trail.
Transform your shared inbox into an effective collaboration tool. If you're looking for best shared inbox software for small teams or a shared inbox vs help desk software comparison, Clearbox simplifies shared inbox management with an intuitive interface and essential features. Designed for small teams, this simple shared inbox solution offers everything you need without enterprise complexity.
Assign each email to a team member. See who does what, when, and how.
Clearbox alerts you if someone is already handling an email. No more duplicate responses.
Manage permissions per user. Some can read, others can reply, according to your needs.
View the complete history of each email: who opened it, handled it, commented, and replied.
Discover how Clearbox transforms your shared inbox management in 3 simple steps
Use OAuth to securely connect your Gmail, Outlook, or any IMAP/SMTP account. You keep your existing email address, Clearbox simply improves collaborative management.
Add your team members by email. Define granular permissions: who can read, who can reply, who can assign. Each member sees only what concerns them.
Assign emails, add internal notes, track performance. Your team collaborates effectively with complete traceability of all actions.
All essential features to manage your team's shared inbox without complexity
Perfect for customer support teams, sales, or any team managing shared emails like support@, sales@, or info@.
Discuss emails internally without cluttering the customer's inbox. Ideal for team consultations before responding.
See exactly who opened, read, commented, and replied to each email. Essential for performance tracking and auditing.
Track average response times, resolution rates, and workload of each team member.
Clearbox is perfect for teams that need a simple and effective solution
Perfect for SMBs that need email collaboration without the complexity and cost of enterprise solutions. Clearbox scales with your growth.
Startups appreciate Clearbox's simplicity and pricing. 5-minute setup, no training required, and transparent pricing.
Clearbox enables distributed teams to collaborate effectively on emails, with total visibility on everyone's actions, wherever they are.
Compare Clearbox with alternatives to find the best solution for your team
| Solution | Price/month | Simplicity | Setup Time |
|---|---|---|---|
| Clearbox | $29 | ⭐⭐⭐⭐⭐ | 5 minutes |
| Front | $59 | ⭐⭐ | 2+ hours |
| Shared Gmail | Free | ⭐⭐ | Limited features |
Set up shared inbox management in less than 5 minutes
Sign up for a free 14-day trial. No credit card required. You'll have access to all features from day one.
Use OAuth to securely connect your Gmail, Outlook, or any IMAP/SMTP account. The process takes less than 2 minutes and doesn't require a password.
Add your team members by email. Define who can read, who can reply, and who can assign emails. Each member receives an email invitation.
Most teams are operational in less than 5 minutes. No training required, the interface is intuitive and user-friendly.
Our support team is available to help you. Whether it's for setup, questions about features, or optimizing your workflow, we're here.
Join hundreds of teams using Clearbox to manage their shared inbox effectively.
Start free trial14-day free trial • No credit card • 5-minute setup
If you're looking for shared inbox software comparison or shared inbox vs help desk software, Clearbox adds a layer of collaboration and traceability to your inbox. You keep your Gmail address, but benefit from assignment, duplicate prevention, and complete metrics. This best shared inbox for small business solution doesn't allow you to know who handled which email and poses security issues. Clearbox is the best shared inbox 2026 for your team.
Yes! Clearbox connects to your existing inbox (Gmail, Outlook, Yahoo, or any IMAP/SMTP account). You keep your email address, Clearbox just improves collaborative management. No changes needed on the client side, they continue sending emails to your usual address.
Clearbox supports as many users as needed. You can manage permissions individually for each team member. Some can have read-only access, others can reply, and you can define administrators.
Yes, Clearbox uses secure connections (OAuth) and complies with GDPR. You maintain full control over your data. Emails remain in your inbox, Clearbox only stores metadata necessary for collaboration.
Clearbox shows real-time indicators when someone is already handling an email. Team members see who's working on what, preventing multiple people from replying to the same message simultaneously.
Yes, Clearbox offers API access and webhooks for integrations. You can connect Clearbox to your existing tools like Slack, your CRM, or project management tools for even more effective shared inbox management.
Clearbox works with Gmail, Outlook, Yahoo, and any IMAP/SMTP provider. We support all major email services and can connect to custom email servers.
Clearbox offers simple, transparent pricing starting at $29/month. No hidden fees, no per-user charges beyond the base plan. Perfect for small teams looking for affordable shared inbox management.
Clearbox is fully responsive and works perfectly on mobile browsers. You can manage your shared inbox from any device, whether it's a smartphone, tablet, or computer. No need to install a separate app.
Yes, you can export all your emails and data at any time. Clearbox respects your data ownership. In case of cancellation, you can retrieve all your information.
You can cancel anytime. Your data remains accessible for 30 days after cancellation. You can export all your data before the end of this period. No hidden fees, simple cancellation from your account.
Yes, we offer email support in English and French. Our support team is available to help with all your questions, from setup to optimizing your shared inbox workflow.