WISMO agent for Shopify
Clearbox for Shopify — the WISMO agent on support@
Clearbox is the WISMO agent for Shopify support@. Install the app, approve billing on your Shopify invoice, and the agent answers where-is-my-order with the real tracking link beside the thread.
The agent answers where is my order with the real tracking link. Orders sit beside the thread. Billed on your Shopify invoice after you install the app.
Order history at a glance
When an email comes from a Shopify customer, see their full order history and last order status.
Total spent
Display how much each customer has spent so your team can prioritize and personalize replies.
Quick refunds
Create refunds and view order details without leaving your inbox.
On the same topic
FAQ
Do I install Clearbox from the Shopify App Store?
Yes. Install Clearbox on your Shopify store and approve the charge. Billing is on your Shopify invoice, not Stripe. Then connect support@.
Does Clearbox send WISMO automatically?
Yes, opt-in. After you review shadow examples in Settings, it can auto-send WISMO tracking replies only when Shopify has a tracking URL. Lost parcels / no tracking stay human. Refunds never auto-send. A kill switch turns it off.
How long does setup take?
Most small teams connect Shopify, see a sample WISMO ticket, then connect support@ in under ten minutes.
Who is Clearbox for?
Shopify teams of 1–5 who want the WISMO agent on support@, with order context, without a heavy helpdesk rollout.