Alternative to Gorgias
A simpler Gorgias alternative for Shopify teams working from support email.
Clearbox is built for support teams that want fast onboarding, shared inbox ownership, and Shopify customer context in every email conversation.
Why teams switch
- Lower setup overhead for small support teams.
- Email-first workflow without heavy helpdesk complexity.
- Shared ownership that prevents duplicate replies.
What you keep
- Shopify order context next to each customer email.
- Assignment, notes, and team collaboration in real time.
- Clear visibility from new email to resolved outcome.
FAQ
When should I choose Clearbox over Gorgias?
Choose Clearbox when your support team works mostly from support email and needs a simpler workflow with faster onboarding.
Does Clearbox include Shopify context?
Yes. Clearbox keeps customer and order context visible while your team replies to support emails.
Is migration from Gorgias complicated?
No. Most teams can connect their inbox quickly and start handling conversations without a long setup project.