Small Shopify support teams (1–5)
A multi-brand Shopify support inbox in one place
Running several Shopify stores? Clearbox gives you one shared inbox with a multi-shop selector, so each brand’s support@ and order context live together without juggling logins.
Operators and agencies running multiple Shopify brands need one inbox without losing per-store context. Here is how Clearbox handles it.
One inbox, every brand
Connect each brand’s support@ and Shopify store; a multi-shop selector keeps order context tied to the right store on every thread.
Right order context per store
When a customer emails about Brand A, you see Brand A’s orders and refunds—no cross-store confusion.
Metrics and billing per brand
Track FRT and resolution per store, and export with shop_domain for per-brand reporting or client billing.
On the same topic
FAQ
Can I manage multiple Shopify stores?
Yes—connect several stores and switch context with a multi-shop selector.
Is order context kept per brand?
Yes, each thread shows the matching store’s orders and refunds.
Can I report per store?
Yes—metrics and CSV export include shop_domain for per-brand reporting.
Is there an agency tier?
Yes, a dedicated Agency plan with more inboxes—see the agency page.