Shopify email support software
Manage Shopify support email with one collaborative inbox and AI-assisted drafts.
Shopify email support software should show orders and refunds next to support@ replies. Clearbox is a collaborative inbox with per-seat pricing—built for small teams, not ticket-volume surprises.
Clearbox helps small support teams triage, assign, and resolve customer emails while keeping Shopify order context available in every conversation and suggested replies ready to review.
Shared ownership
Assign every conversation and keep the team aligned on support priorities.
Shopify context
See customer order history and total spend while writing replies.
Faster resolution
Reduce response time by keeping customer context and communication in one place.
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FAQ
What is Shopify email support software?
It is software that helps support teams manage customer emails with shared ownership and Shopify customer/order context.
Can small teams use it without training?
Yes. Clearbox is designed for fast onboarding and simple day-to-day collaboration on support inboxes.
Does it replace our current inbox?
Clearbox connects to your existing email accounts so your team can collaborate without changing your core mailbox.