Agency plan
Pricing for multi-store Shopify agencies
A dedicated tier to coordinate multiple client stores, export billable handle time per thread, and rebill with shop_domain + billable_minutes.
Agency
€119 / month · €1190 billed annually
- Up to 25 team members across client accounts
- 25 client inboxes (support@ per brand)
- Multi-shop selector + contextual autopilot
- Live presence (viewing/composing) to avoid double replies
- Internal notes with @mentions and handoff banners
- Support metrics: median FRT & resolution
- CSV export with handle_time_minutes, presence_minutes, billable_minutes
- shop_domain column for per-store client billing