---
title: "A multi-brand Shopify support inbox in one place"
url: "https://www.getclearbox.com/multi-brand-shopify-inbox"
locale: en
description: "Running several Shopify stores? Clearbox gives you one shared inbox with a multi-shop selector, so each brand’s support@ and order context live together without juggling logins."
---

# A multi-brand Shopify support inbox in one place

Running several Shopify stores? Clearbox gives you one shared inbox with a multi-shop selector, so each brand’s support@ and order context live together without juggling logins.

Operators and agencies running multiple Shopify brands need one inbox without losing per-store context. Here is how Clearbox handles it.

## One inbox, every brand

Connect each brand’s support@ and Shopify store; a multi-shop selector keeps order context tied to the right store on every thread.

## Right order context per store

When a customer emails about Brand A, you see Brand A’s orders and refunds—no cross-store confusion.

## Metrics and billing per brand

Track FRT and resolution per store, and export with shop_domain for per-brand reporting or client billing.

## Related

- [Agency inbox](/solutions/ecommerce-agency-inbox)
- [Agency billable time export](/shopify-agency-billable-time-export)
- [Shopify support inbox](/shopify-support-inbox)
- [Subscription support inbox](/shopify-subscription-support-inbox)
- [Wholesale & B2B support inbox](/shopify-wholesale-b2b-support-inbox)

## FAQ

### Can I manage multiple Shopify stores?

Yes—connect several stores and switch context with a multi-shop selector.

### Is order context kept per brand?

Yes, each thread shows the matching store’s orders and refunds.

### Can I report per store?

Yes—metrics and CSV export include shop_domain for per-brand reporting.

### Is there an agency tier?

Yes, a dedicated Agency plan with more inboxes—see the agency page.

## Sitemap

- HTML: https://www.getclearbox.com/multi-brand-shopify-inbox
- Markdown: https://www.getclearbox.com/multi-brand-shopify-inbox.md
- Full sitemap: https://www.getclearbox.com/sitemap.md
- Site index: https://www.getclearbox.com/llms.txt