---
title: "Clearbox vs Re:amaze for Shopify support"
url: "https://www.getclearbox.com/clearbox-vs-reamaze"
locale: en
description: "Clearbox vs Re:amaze for Shopify support@: Re:amaze is a multichannel help desk (chat, social, email); Clearbox is an email-first shared inbox with native Shopify order context for small teams."
---

# Clearbox vs Re:amaze for Shopify support

Clearbox vs Re:amaze for Shopify support@: Re:amaze is a multichannel help desk (chat, social, email); Clearbox is an email-first shared inbox with native Shopify order context for small teams.

If you mainly need support@ done well with order context in-thread, Clearbox is the focused option. Re:amaze fits stores that want one tool across chat, social and email.

| | Clearbox | Re:amaze |
| --- | --- | --- |
| Approach | Email-first shared support@ inbox | Multichannel (chat/social/email) |
| Shopify context | Orders/refunds beside each email | Ecommerce integrations |
| Best fit | 1–5 person email support teams | Multichannel support stores |
| Pricing | Predictable per seat | Per agent, tiered |

## Related

- [Re:amaze alternative](/reamaze-alternative-shopify)
- [Shopify support inbox](/shopify-support-inbox)
- [Comparisons hub](/comparisons)

## FAQ

### Clearbox or Re:amaze?

Clearbox if email is your core channel and you want order context with minimal setup; Re:amaze if you need chat, social and email in one place.

### Does Clearbox cover social channels?

Clearbox focuses on shared email support@. For multichannel, Re:amaze may fit better.

### Is there Shopify order context?

Yes—native orders, refunds and customer history beside each thread.

### How predictable is pricing?

Per seat, so cost does not swing with conversation volume.

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